
Our Story
Founded in 2013, Vital Tech Services (VTS) began with a simple mission: to bring clarity, control, and confidence to the most complex industrial projects. What started as a small team of passionate engineers and problem-solvers has grown into a trusted technology partner for organizations across power generation, manufacturing, defense, healthcare, and beyond.
From the start, we’ve believed in the power of strong partnerships. Our relationships with customers are built on trust, transparency, and a shared commitment to excellence. We don’t just deliver solutions—we listen, collaborate, and tailor our technologies to meet the real-world challenges our clients face every day.
As the industry evolved, so did we. In response to increasing demands for smarter, safer, and more efficient operations, we developed HardHat, our flagship Digital Twin Technology platform. HardHat reflects our core values—innovation, reliability, and integrity—while delivering real impact through actionable data and operational insight.
Over the years, we’ve earned a reputation for doing things differently. We don’t overpromise—we overdeliver. Every project, every client, every partnership is approached with the same dedication to quality, service, and continuous improvement.
Today, VTS continues to lead with purpose, combining cutting-edge technology with decades of field experience to transform how organizations operate and grow. As we look ahead, we remain committed to our founding principle: building better outcomes through smarter technology and stronger relationships.
Customer-First, Always. Innovation Meets Advanced Technology. Driven by Excellence, Defined by Results.
"At Vital Tech, our values are rooted in innovation, collaboration, and a commitment to excellence. We strive to empower our team and partners to create solutions that not only meet today's challenges, but also pave the way for a more secure and efficient future."
— Jean Dahm, Founder
Contact us
1-800-810-3964
2322 N. Monroe St.
Suite B
Monroe, MI 48162


VTS awarded the Digital Twin contract for DTE and FORD’s Marshall Plant in Marshall, Michigan
2025

VTS awarded the Asset Management contract for BUGen for DTE/FORD Central Utility Plant in the Blue Oval City, Stanton, Tennessee
2025

VTS releases AI powered rovers equipped with advanced sensor technology, in the DTE/FORD Central Energy Plant on the Dearborn Campus
2024

VTS is awarded the Digital Twin contract for DTE and FORD’s Central Utility Plant in the Blue Oval City, Stanton, Tennessee
2024


VTS is awarded the Asset Management contract for BUGen for DTE/FORD Central Energy Plant on the Dearborn Campus
2023


VTS implements a rapid prototyping program for autonomous devices, overcoming supply chain challenges
2022

VTS continues building
patent portfolio
2022

VTS releases Autonomous AI powered Drone Solution at FORD Central Energy Plant in Dearborn Michigan
2022


U.S. Department Of Energy Better Project Winner 2020
2021

Union Plant of the Year 2021
TAUC Better Plants
2021

VTS advances Digital Twin technology for the new DTE/Ford Central Energy Plant at Ford’s Dearborn campus, integrating enhanced safety features and a steam trap monitoring solution
2021

CII Presentation
November 18, 2021

VTS receives WBENC renewal certification
January, 2021


VTS selected to provide Digital Twin Technology for new DTE/Ford Central Energy Plant in Dearborn, Michigan
October 1, 2020
VTS launches a subsidiary specializing in managing complex sites and campuses for security and emergency response
2019

VTS partners with ProMedica Monroe Regional Hospital, through ProMedica Innovations
July 27, 2018

VTS receives WBENC renewal certification
January, 2018

VTS sponsors DTE Energy's Belle River Power Plant physical fitness program
2017


VTS welcomes Barton Marlow as a new client
2016

VTS partners with MCCC to offer internships, providing hands-on training that equips students with valuable skills for future employment
2016


Beverly Hammerstrom joins VTS Board of Advisors
April 8, 2015

VTS sponsors Canton Cardinals youth team
March 30, 2015


Stefan Strecker joins VTS Advisory Board
January 21, 2014

VTS becomes approved vendor for DTE Energy
March, 2013

Dean Kerste, Ph.D., CSWE joins VTS Advisory Board
March, 2013

Vital Tech Services, LLC founded by Jeanmarie Dahm
March, 2013

Our Leadership
Jean Dahm
President, Chief Executive Officer
Jean leads the overall strategy, growth, and leadership of Vital Tech Services, LLC. Her focus areas include Database Application Development, CAD services, and Consulting.
Primarily partnering with utilities, Jean has spearheaded the development of cutting-edge programs for managing internal assets. Currently, her company is working on an asset management program specifically for Wind Farms, incorporating SCADA data to offer a clear path to Predictive Maintenance. This program is a result of a collaboration between Vital Tech and DTE Energy. Additionally, Jean collaborates with insurance industry experts to integrate risk mitigation strategies into software design, ensuring safety measures are foundational in maintenance program development. Vital Tech plans to expand its advanced maintenance solutions to Gas Utilities in the near future.
Jean has also built strong relationships with local and state officials, frequently assisting in the strategic development of business programs at those levels. She holds a BAS from Siena Heights University and has certifications in Microsoft, Cisco, SOLIDWORKS, CompTIA, and Novell.
Matt Dahm
Vice President, Chief Innovation Officer
Matthew leads a talented team of programmers and has been instrumental in developing the company’s patented technology.
With a background as a nurse, Matthew’s passion for advocacy and care deeply informs the innovative software he creates.
His commitment to improving lives through technology is reflected in every aspect of his work, combining technical expertise with a genuine dedication to meaningful impact.
Kevin Dahm Sr.
Director of Engineering, R&D Team Lead
Kevin brings 37 years of expertise from his tenure at DTE Energy, where he specialized in commercial nuclear power engineering, served as a licensed Senior Reactor Operator (SRO) and Control Room Supervisor, and held roles such as Superintendent of Maintenance.
His work extended to coal plant engineering, design, and modifications, as well as combined cycle plant engineering, design, construction, and commissioning. Additionally, Kevin contributed to wind turbine construction, climbing, and commissioning.
A U.S. Navy veteran and retiree, he has extensive technical and engineering experience from serving aboard ships and submarines.
Michael-Chase Strollo
Director of Communications
Michael-Chase Strollo is a seasoned communications strategist with a strong track record in public relations, media operations, and digital marketing.
A U.S. Army veteran, he began his career as a Military Police Officer and Public Relations Representative before advancing to Media Operations Officer at U.S. Central Command, where he managed high-profile communications and media relations initiatives on a global scale.
Michael-Chase has successfully led digital marketing campaigns generating over 100 million impressions and built audience platforms exceeding 100,000 engaged followers.
His strategic insight and creative execution have earned national and international recognition in media relations and content development.
With a unique blend of military discipline and marketing expertise, Michael-Chase delivers impactful communications strategies that drive engagement, shape public perception, and elevate brand presence across multiple channels.
Neo Hadjicharalambous
Senior Structural Engineer, PE, SE
Neo brings over three decades of structural engineering experience across industrial, manufacturing, transportation, and aerospace sectors, serving as a Senior Structural Engineer at VTS.
Throughout his career, Neo held senior engineering roles with industry leaders such as The JDI Group, Owens-Illinois (O-I), Sponseller Group, and URS Corporation (now AECOM). His portfolio spans a diverse range of projects—from global glass production facilities and refining plants to bridge structures and NASA’s environmental testing facilities.
Known for his rigorous attention to safety, code compliance, and quality, Neo has been instrumental in delivering cost-effective, resilient structural solutions that drive operational excellence.
Neo holds a Master of Science in Civil Engineering from The University of Akron and is a licensed Professional Engineer (PE, SE).
At VTS, he plays a pivotal role in integrating structural design with advanced technologies like Digital Twin systems and patented sensor intelligence, ensuring our clients' facilities are built to perform at the highest level—today and for decades to come.
Dean Kerste, Ph.D., CSWE
Board Member
Dean has 30 years of experience in industry and education as a mechanical designer and professor in the state of Michigan.
Dean’s experience is in the field of mechanical design and includes courses in Geometric Dimensioning and Tolerancing, SolidWorks, AutoCAD, DraftSight, Descriptive Geometry, Rapid Prototyping and Reverse Engineering.
He is the author of SolidWorks training videos for Infinite Skills in Oakville, Ontario.
Dan Fahrer
Board Member
Dan is the Managing Director of AMWOE LLC, an energy and project management consulting firm based in Southeast Michigan where he oversees the development and management of energy-related businesses and services. His expertise spans project management, engineering, procurement, and construction, covering a broad range of sectors including Generation, Environmental, Nuclear, Gas (main renewal, compression, and FERC transmission pipelines), Power Delivery, and Renewables (wind and solar). He currently provides consulting services to Verdantera and PTAG.
Dan is actively involved with the Construction Industry Institute (CII), where he has previously served as Chairman of the Power Utility Infrastructure (PUI) sector and now holds the position of Vice Chairman for the Upstream Midstream Mining (UMM) sector.
Previously, Dan served as Executive Director at DTE Energy, retiring in March 2019 after 45 years of service. Dan provided leadership and oversight within the Major Enterprise Projects (MEP) organization, managing Power Generation (Fossil, CCGT, Hydro, and Nuclear), Environmental Compliance (AQCS), Renewable Energy (utility scale), Power Delivery (substation, line conversion, and utility relocations), and Natural Gas Projects (distribution, compression, and FERC transmission pipelines). His responsibilities also included overseeing Facility and IT-related project platforms.
Dan holds a Bachelor of Engineering Technology degree in Mechanical Engineering from the University of Toledo and completed an executive development program at the University of Michigan's Ross School of Business.
Stefan Streker
Board Member
SAP/SuccessFactors Platinum HR/Payroll Consultant Stefan is a Platinum Consultant with over eighteen years of SAP experience within Human Capital Management and SuccessFactors; specializing in the Payroll area, with additional expertise in all other modules as well as technical ABAP coding.
Prior to this position at SAP, Stefan held the position of Director Product Management Cloud HCM Integration at SAP Labs LLC.